My name is Adetoke Oluwo. I feel it is necessary I share my story so as to shed light to the way fraudsters dupe unsuspecting Nigerians and also to expose the shady AIRTEL STAFF who aide them. My purse with other documents and ID cards were stolen last year April and as usual, I got an affidavit for it.
This year January, I got a call from Airtel Ibadan concerning a sim swap I wanted to do in Ibadan (I work and live in Lagos). I immediately informed them that it’s fraud when they told me the person brought one of the id cards that was stolen.
I immediately went to AIRTEL IKEJA CITY MALL to report and told them to flag and fortify security on my sim as my Airtel line is connected to all my Bank accounts. I even asked how it was possible for anybody to walk in and almost swapped my sim without any form of security . The staff said they will do something about it.
On Thursday night, 4th of February, I noticed my network was down and I waited till Friday to go report and they told me to wait for hours. THEY DID NOT TELL ME MY SIM HAD BEEN SUCCESSFULLY SWAPPED BY FRAUDSTERS, The Staff tried to hide it and told me to fill a form of sim replacement. I did not know at that point that my money was being moved as I sat there!!!
I left the Office and discovered on my other phone that 400 THOUSAND NAIRA HAS BEEN TRANSFERRED FROM MY GTB ACCOUNT THROUGH MOBILE MONEY WITH THAT NUMBER ALL THE WHILE MY SIM WAS DOWN FROM THURSDAY NIGHT TO FRIDAY AFTERNOON!!
My email address must have been seen in one of the documents stolen,and the number is where Yahoo would send my recovery password to,All it took them was to SWAP MY SIM,and click on forget password to access my email that had my Bank details saved.
It was when I went back to AIRTEL IKEJA CITY MALL to shout that the Staff told me my Sim had been Swapped. Before they lied that it was damaged and told me to fill a form for  REPLACEMENT!!!
I requested for the Staff who swapped my sim for this FRAUDSTERS and they refused to say anything. They even harassed me and sent me out of their store for causing nuisance.
This money is meant to be part of the Course I saved a Year for to go study in London, I was maltreated and duped and an AIRTEL STAFF AIDED THE FRAUDSTERS. EVEN AFTER I COMPLAINED SINCE JANUARY FOR MY SIM TO BE FORTIFIED!!BECAUSE HOW IS IT POSSIBLE FOR SOMEONE WHO ISN’T ME TO SUCCESSFULLY SWAP MY LINE WHEN THEY HAD MY PICTURE RIGHT INFRONT OF THEM!!!
PLEASE SHARE SO I CAN GET MY MONEY BACK, SO JUSTICE CAN BE DONE, SO OTHER NIGERIANS TOO CAN LEARN FROM MY EXPERIENCE AND PROTECT THEMSELVES. PLEASE SHARE. Please give me a voice.”